Technology Support

The PXU Information Technology Services team supports one of the largest high school districts in the country with 11 comprehensive high schools, 7 specialty schools, and 3 micro-schools; over 27,000 students, nearly 3,000 employees, and well over 20,000 computing devices.

Supported by 85 full-time IT staff members, the Information Technology Services (ITS) team endeavors to deliver and maintain a high standard of reliable technology for all staff and students. 

You can find our team members both on our campuses as well as at our District office, the Center for Educational Excellence. We are skilled in servicing any desktop, laptop, printer or phone Phoenix Union supports. For instant help visit, our Helper Library.

Helpers Library

Welcome to the PXU Self Helper Library.  Here you will find help in topics such Winodws 10, Outlook, Sway, Class Notebook and more.

Please use the buttons below to find documents to help you.

As always, should you need further assistance, please feel free to reach out to any IT services team member or call or email the helpdesk (602) 764-1201 or helpdesk@phoenixunion.org.

Office 365 Helpers

Office 365 is the web version of most of the Microsoft Office products you are accustomed to using daily on your computer (Word, Excel, Powerpoint, Outlook, etc.). They are accessed through the cloud from your favorite web browser i.e. Chrome, Firefox, Explorer, Safari - so it is always available on any Internet-capable device.

Access the Office 365 login page @ Office365 Login Page. Be sure to use your PXU credentials to log in. Otherwise, the access will not align with your OneDrive.

Once logged in, you should see a toolbar similar to the one pictured below.  

Click on any of the button to access your Office 365 programs: Outlook Mail, Calendar, OneDrive, Word, Excel, Powerpoint, etc.

To find more Office 365 applications, look for the little grid or ''waffle'' icon on the top left area of the window. 

Please use the link library below to find more helpers in the Office 365.  

Telephones & VOIP Helpers

Telephone and VOIP Helpers

VOIP Helper Library

A few documents to help with the new VOIP phones. Our new VOIP phones have many new features. Use the link library to help find more information to help you.

Windows Helpers

Windows Helpers 

Phoenix Union has both Windows 8.1 (many HP tablets) and Windows 10 devices.  Since both are very different, it's helpful to be proficient in both. Use the buttons below to find more specific information.